Terms of service

Overview
Welcome to our store. The terms “we,” “us,” and “our” refer to our store. Our store operates this website and store, including all related information, content, features, tools, products, and services made available to you, the customer, in order to provide a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in them (collectively, the “Terms of Service” or “Terms”), explain your rights and responsibilities when you use the Services.
Please read these Terms carefully. They contain important information about your legal rights and include disclaimers and limitations of liability.
By accessing, using, or otherwise interacting with the Services, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms or the Privacy Policy, you should not use or access the Services.

Section 1 - Access and Accounts
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given permission for any minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all rights necessary to provide that information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or authorize use of your account by another person.

Section 2 - Our Products
We make reasonable efforts to display our products and services accurately in our online store. Please note, however, that product colors or appearance may differ from what you see on your screen depending on your device type, settings, and configuration.
We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations or exactly match how it is displayed or presented in our online store.
Product descriptions may be changed at any time without notice. We reserve the right to discontinue any product at any time and, on a case-by-case basis, to limit quantities offered to any person, geographic region, or jurisdiction.

Section 3 - Orders
When you place an order, you are making an offer to purchase. Our store reserves the right, in its sole discretion, to accept or reject an order for any reason. An order is not considered accepted until our store confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may not be able to accept cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to contact you using the email address, billing address, and/or phone number provided at checkout.
Purchases may be returned or exchanged only in accordance with our Refund Policy [link].
You represent and warrant that your purchases are for personal or household use only and are not intended for commercial resale or export.

Section 4 - Pricing and Billing
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect when the order is placed and will appear in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping, handling, customs duties, or import charges.
Prices shown in our online store may differ from those in physical stores, third-party online stores, or other sales channels. From time to time, we may offer promotions that affect pricing and are subject to additional terms. If promotional terms conflict with these Terms, the promotional terms will control.
You agree to provide current, complete, and accurate purchase, payment, and account information when making purchases from our store. You agree to promptly update your account and other information, including your email address and credit-card details, so that we can complete transactions and contact you when needed.
You represent and warrant that (1) any credit-card information you provide is true, correct, and complete; (2) you are duly authorized to use the card for the purchase; (3) charges you incur will be honored by your credit-card company; and (4) you will pay all charges at the posted prices, including shipping, handling, and applicable taxes, if any.

Section 5 - Shipping and Delivery
We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our reasonable control. Once products are handed over to the carrier, title and risk of loss pass to you to the extent permitted by applicable law.

Section 6 - Intellectual Property
The Services, including all trademarks, branding, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement, are owned by our store, its affiliates, or licensors and are protected by applicable intellectual-property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services. Except as expressly provided, nothing in these Terms grants you any license or other right under any patent, trademark, copyright, or other intellectual-property right of our store, Shopify, or any third party. Unauthorized use of the Services may violate applicable intellectual-property laws. All rights not expressly granted are reserved.
The names, logos, product and service names, designs, and slogans of our store are trademarks of our store, its affiliates, or licensors. You may not use them without prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.

Section 7 - Optional Tools
You may be given access to customer tools provided by third parties as part of the Services. We do not monitor or control those tools and have no control over their operation.
You acknowledge and agree that access to such tools is provided “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind. We have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms provided by the relevant third-party provider.
We may also offer new features, tools, or resources through the Services in the future. Any such new features will be considered part of the Services and will be subject to these Terms.

Section 8 - Third-Party Links
The Services may include materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites that you choose to access. If you leave the Services to access third-party materials or websites, you do so at your own risk.
We are not responsible for any harm or loss arising from your access to third-party websites or from the purchase or use of products, services, resources, or content from those websites. Please review and understand third-party policies and terms before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 - Relationship with Shopify
[Merchant notice: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]
Our store is powered by Shopify, which enables us to provide the Services. However, any sale or purchase you make through our store is directly with our store. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and our store, including any injury, damage, or loss arising from products or services you purchase. You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising out of or related to purchases from or transactions with our store.

Section 10 - Privacy Policy
Personal information collected through the Services is governed by our Privacy Policy, available here [link]. Certain personal information may also be subject to Shopify’s privacy practices, which are available here. By using the Services, you acknowledge that you have read and understood the applicable privacy information.
Because the Services are hosted by Shopify, Shopify processes personal information relating to your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transferred to Shopify and other third parties located outside your country or region of residence for purposes related to providing the Services. Please review our Privacy Policy [link] for more information about how we, Shopify, and our partners use personal information.

Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any media for any purpose, including commercial purposes. We may use these rights to operate, provide, evaluate, enhance, improve, and promote the Services while performing our obligations and exercising our rights under these Terms.
You also represent and warrant that (1) you own or otherwise hold all rights necessary for the Feedback; (2) you have disclosed any compensation or incentive related to the Feedback; and (3) your Feedback complies with these Terms. We have no obligation to (1) keep Feedback confidential; (2) compensate you for Feedback; or (3) respond to Feedback.
We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or otherwise in violation of intellectual-property rights or these Terms.
You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that Feedback will not contain defamatory, unlawful, abusive, or obscene material, computer viruses, or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the origin of Feedback. You are solely responsible for your Feedback and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions
Information in the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate, at any time and without prior notice, including after you have submitted an order.

Section 13 - Prohibited Uses
You may access and use the Services only for lawful purposes. You may not directly or indirectly access or use the Services for: (1) any unlawful or malicious purpose; (2) violation of any international, federal, provincial, state, or local law or regulation; (3) infringement of our intellectual-property rights or the rights of others; (4) harassment, abuse, insult, harm, defamation, intimidation, or mistreatment of our employees or any other person; (5) transmission of false or misleading information; (6) sending, knowingly receiving, uploading, downloading, using, or reusing material that does not comply with these Terms; (7) sending or arranging the sending of advertising or promotional material, including spam, chain letters, junk messages, or similar solicitations; (8) impersonating or attempting to impersonate any person or entity; or (9) engaging in conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that we determine may harm our store, Shopify, or users of the Services or expose them to liability.
You further agree not to: (1) upload or transmit viruses or other malicious code that could affect the functionality or operation of the Services; (2) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (3) collect or track the personal information of others; (4) spam, phish, pharm, pretext, or misuse the Services; (5) use robots, crawlers, scraping tools, data collection and extraction tools, automated devices or processes, AI tools such as agentic AI, or automated or manual methods to access the Services in a manner prohibited by us; or (6) interfere with, bypass, or circumvent security measures, authorization features, robot-exclusion headers, or other measures used to limit access to the Services. If we believe you have violated any part of these Terms, we may suspend, disable, or terminate your account at any time without notice.

Section 14 - Agents
14.1 This section (“Agent Terms”) applies if you use, permit, enable, or cause the deployment of an agent to access, use, or interact with any Service. An “agent” means software or a service capable of taking autonomous or semi-autonomous actions on behalf of, or at the direction of, any person or entity, including through a person’s device without direct supervision.
14.2 An agent may not access, use, or interact with the Services unless it identifies itself at all times and operates strictly in accordance with Section 14.4 below. In addition, if we require that agents not access, use, or interact with any Service, agents must comply with that restriction.
14.3 We may use technical measures or other means to restrict agents from accessing, using, or interacting with the Services.
14.4 An agent must: (1) identify each HTTP/HTTPS request as originating from an agent and include the agent’s name in the request’s user-agent string in the form “Agent/[agent name]”; (2) not conceal or obscure that access, use, or interaction is being performed by an agent, including by imitating human behavior or interaction patterns or by completing or bypassing CAPTCHAs or similar measures designed to distinguish computers from humans; (3) answer truthfully any question or prompt intended to determine whether an interaction is from a human or a computer; and (4) not bypass or evade measures designed to prevent, restrict, modify, or control an agent’s access to or use of the Services.

Section 15 - Termination
We may terminate this agreement or your access to the Services, in whole or in part, at any time in our sole discretion and without notice. You remain liable for all amounts due up to and including the date of termination.
After termination, the following sections remain in effect: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimers
Information made available through the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness. Any reliance you place on such information is entirely at your own risk. We disclaim responsibility and liability arising from reliance on such materials by you, any other visitor, or anyone who may become aware of their contents.
Unless our store expressly states otherwise, the Services and all products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow limitations or exclusions of implied warranties, so some of the above disclaimers may not apply to you.

Section 17 - Limitation of Liability
To the maximum extent permitted by law, our store, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates will not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products obtained through the Services, or from any other claim related in any way to your use of the Services or any product, including errors or omissions in content or loss or damage incurred as a result of the use of any content or product posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.

Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless our store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against losses, damages, liabilities, claims, and reasonable attorneys’ fees arising from: (1) your breach of these Terms or any document incorporated by reference; (2) your violation of any law or third-party right; or (3) your access to and use of the Services.
We will notify you of any claim subject to indemnification. A delay in notice does not relieve you of your obligations unless you are materially prejudiced by the delay. We may control the defense and settlement of such claims at your expense, including selection of counsel, but we will not settle a claim that imposes a non-monetary obligation on you without your consent, which may not be unreasonably withheld. You agree to cooperate in the defense of any indemnified claim, including by providing relevant documents.

Section 19 - Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Such determination will not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies or operating rules posted by us on this website or in connection with the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, including prior versions of the Terms of Service.
Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.

Section 21 - Assignment
You may not delegate, transfer, or assign this agreement or any rights or obligations under these Terms without our prior written consent, and any attempted assignment will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 - Governing Law
These Terms of Service and any separate agreements under which we provide Services to you will be governed by and construed in accordance with the laws applicable in the jurisdiction where our store is headquartered. You and our store agree to submit to the jurisdiction of the competent courts in that location.

Section 23 - Headings
Headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 24 - Changes to the Terms of Service
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to review the website periodically for changes. We will provide notice of material changes as required by applicable law, and such changes will take effect on the date stated in the notice. Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.

Section 25 - Contact Information
If you have questions about these Terms of Service, please contact us at info@elvita.one.
Our contact information is as follows:
[Insert trading name]
info@elvita.one
[Insert business address]
[Insert company phone number]
[Insert business registration number]
[Insert VAT number]